Delivery (Shipping) Information

We ship orders Monday – Friday. Shipping is calculated by the total weight of the items ordered and, depending on the value of the order is either FREE or charged at less than cost to us.

Shipping Rates : UK

We currently offer Free Standard Delivery on all orders over £25.00. The standard delivery method for UK parcels is Royal Mail First Class. (A postage and packing charge of £3.00 is added to orders under £25.00)

A Special Delivery option is available for orders received before 1pm. This service guarantees delivery before 1pm the next working day. A signature is required at the time of delivery; if the parcel cannot be delivered it will be held at the nearest postal sorting office until collection or up to 7 working days.

* Any order placed after 1pm on Friday, or on Saturday or Sunday to be sent by Special Delivery will be despatched on Monday to be delivered on the following Tuesday. The charge for this service is £7.50 for all parcel weights.

The English Shaving Company reserves the right to ship Heavy Parcels for UK destinations by courier if necessary.

Shipping Rates : Europe

The minimum postal charge to Europe is £3.90. This increases by package weight according to the UK Royal Mail postage scale. The shipping cost for all orders is detailed before making payment. The standard delivery method for international parcels is small packet airmail (no tracking facility included).

Our shipping charges are calculated by the precise weight of the item/s you order and what your order will cost to send via the postal system. We charge less than the actual cost of shipping but make a reasonable charge for all overseas packages.

Please note, a heavy parcel charge of £20.00 may be added to orders over 1.6kg. This will be shown at the checkout stage, prior to payment.

Shipping Rates : USA & Rest of the World

We use Royal Mail for sending international orders - information on the delivery partners they use in your region can be found by clicking here.

The minimum postal charge to all destinations outside UK and Europe is £4.82. This increases by package weight according to the UK Royal Mail postage scale. The shipping cost for all orders is detailed before making payment. The standard delivery method for international parcels is small packet airmail (no tracking facility included).

Our shipping charges are calculated by the precise weight of the item/s you order and what your order will cost to send via the postal system. We charge less than the actual cost of shipping but make a reasonable charge for all overseas packages.

Please note, a heavy parcel charge of £20.00 may be added to orders over 1.6kg. This will be shown at the checkout stage, prior to payment.

Estimated Delivery Times

Destination Delivery Time Maximum
UK, Northern Ireland and Channel Islands 1-3 working days 15 days
Rest of Europe 5-7 working days 23 days
USA and Canada 7-12 working days 30 days
Rest of the World 7-12 working days 30 days
  • An Email will be sent the day your order is despatched
  • Delivery times are only approximate
  • The English Shaving Company cannot take responsibility for the postal & courier delivery services outside the UK

Delays

  • Due to the handmade nature of some of our products there may occasionally be a delay
  • If there is a delay of more than a day or two we will always contact you to inform you of the probable delay period via the email address or telephone number you submit on your order

Out of Stock Items

  • Occasionally, an item is 'Out of Stock'
  • In this case we will offer an alternative or inform you when we will be able to fulfil your order
  • If you cannot accept the delay, or the alternative we offer, we will issue a full refund

 

Additional Delivery Options

Special Delivery:

  • For UK orders only
  • Guaranteed next working day delivery before 13.00**
  • Track an existing UK order online
  • Signature required for delivery
  • An extra charge is payable for this service

**Any Special Delivery order placed after 1pm on Friday, or on Saturday or Sunday will be delivered on the following Tuesday.

 

International "Signed For":

  • This service is for customers outside of the UK
  • Service provides a tracking number - but does not guarantee a faster delivery
  • Orders up to 1300g - 2000g (2kg)
  • Service provides a tracking number
  • Track an existing order online
  • Signature required for delivery
  • An extra charge is payable for this service

 

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