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Shipping & Delivery

Christmas is our busiest time of year - please read our delivery information carefully before placing your order.

Please note, our office will close at 4.00pm GMT on Friday 22nd December 2017, and re-open on Tuesday 2nd January 2017. Our customer service desk will be unavailable during this time. Orders placed during this period will be processed on Tuesday 2nd January 2018.

Christmas Shipping: UK

We would expect orders with Standard Delivery to arrive before Christmas when placed on or before Tuesday 19th December 2017.

We would expect orders with Special Delivery to arrive before Christmas when placed on or before Thursday 21st December 2017.

Around this time of year, we recommend you choose the Special Delivery option to avoid disappointment. Our final day for Christmas shipping Thursday 22nd December. Orders placed after this time may not arrive until after Christmas.

Christmas Shipping: International

International posting times vary by region. Whether choosing International Standard or International Signed Delivery, the shipping time is the same. Please see below for cut-off dates for Christmas 2017 delivery.

Thursday 30th November

Africa, Middle East

Tuesday 5th December

Asia, Cyprus, Far East, Eastern Europe (except Czech Republic, Poland and Slovakia)

Wednesday 6th December

Caribbean, Central and South America

Thursday 7th December

Australia, Greece, New Zealand

Tuesday 12th December

Czech Republic, Germany, Italy, Poland

Wednesday 13th December

Canada, Finland, Sweden, USA

Thursday 14th December

Austria, Denmark, Iceland, Portugal, Netherlands, Norway, Slovakia, Spain, Switzerland, Belgium, France, Ireland, Luxembourg

All international orders placed up until Thursday 14th December will be prioritised and dispatched. To avoid disappointment, order as early as possible.

Please select the International Signed Delivery option when placing your order to receive a tracking number for your shipment.

All the above dates are based on the recommendations of our shipping provider Royal Mail.

If you need any more information regarding Christmas 2017 delivery, please email us at enquiries@theenglishshavingcompany.com or phone us on: +44 (0)114 270 0322.

N.B.  The English Shaving Company cannot take responsibility for the late arrival of shipments that occur as a result of customs delays or adverse local weather conditions. If you need to contact us regarding your shipment, please make sure you have your order reference and the date of your order to hand.

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We ship orders Monday – Friday, not including Bank Holidays. Shipping is either free or charged at less than cost to us.

Shipping Rates & Times: UK

We currently offer Free Standard Delivery on all orders over £10.00. The standard delivery method for UK parcels is Royal Mail First Class. A postal charge of £1.99 is added to orders under £10.00.

A Special Delivery option guaranteeing next day delivery before 1.00pm is available on orders placed before 1pm. A signature is required at the time of delivery - if the parcel cannot be delivered it will be held at the nearest postal sorting office.

While we will try our best to accommodate, any order placed after 1.00pm with the Special Delivery option may not be dispatched until the following working day. Any orders placed with Special Delivery after 1.00pm on Friday, or any time on Saturday or Sunday, will be despatched on the following Monday to be delivered on the following Tuesday. Special Delivery orders placed on a Bank Holiday will be dispatched the next working day. The charge for the Special Delivery service is £7.50 for all parcel weights.

The English Shaving Company reserves the right to ship heavy parcels to UK destinations by courier if necessary. You will not be charged extra for this.

Shipping Rates & Times: International

We are currently offering a market leading worldwide shipping rate of just £1.99, applicable on all orders.

The standard delivery method for international orders is Royal Mail International Standard Delivery. No tracking facility is included with this method.

We also offer Royal Mail International Signed Delivery on international orders. The price of this is based on the weight of your order, and can be calculated at checkout one you have added all your items to your basket. This does not guarantee quicker delivery, but does offer a tracking facility so you can keep up to date with the progress of your parcel.

Estimated Delivery Times

Destination

Delivery Time

Maximum

UK, Northern Ireland and Channel Islands

1-3 business days

15 days

Rest of Europe

5-7 business days

23 days

USA and Canada

7-12 business days

30 days

Rest of the World

7-12 business days

30 days

 

You will receive a confirmation email when your order has been dispatched. Please note, delivery times are only a best estimate and The English Shaving Company cannot take responsibility for any delays caused by customs or local postage providers.

Delays & Out of Stock Items

While we make every effort to have accurate stock numbers reflected in our system, occasionally we may run out of an item. If we are unable to source more stock of that item within a day or two of order, we will always contact you to inform you of the probable delay period via the email address or telephone number you provided. Alternatively, we may offer you a substitute item. If you cannot accept the delay or the alternative we offer, we will issue a full refund.